Is there still space available on a tour?
Browse this website which is kept up-to-date with tour availability, or contact our office to determine tour availability.  Because tours sell out quickly, some tours in the catalog and on this site may have a waitlist. We highly recommend adding your name to a waitlist as people cancel or we add additional space is added to our tours.

When will a tour sell-out?
Unfortunately, we never know when a tour will sell-out. When you see a tour that you don’t want to miss, pay for it as soon as you know it fits in your schedule.

How do I know I always have the most up-to-date listing of available tours?
Since our catalog only comes out a couple times each year, there are times that a new tour is added after a catalog has been delivered to you. On all of our tours and in our office we provide Tour Updates that list new and available tours. You can always browse our web site to access new tours and check tour availability. On this site you can also register for our “E-mailer” so you’re always up-to-date with new tours and discounts.

Do you offer travel protection in case I must cancel a tour or lose my luggage?
Yes and we highly recommend it. Whether you’re planning your annual getaway or the vacation of a lifetime, you don’t want to have to think about what will happen should you have to cancel or interrupt your trip.  Or getting sick.  Or losing your luggage.  Because things can happen, we provide our travelers an optional Travel Protection plan. Ask your reservationist for more details or visit the Travel Protection page on this site for more details

If I can’t make a tour, can a friend go?
Yes. You are more than welcome to send anyone in your place on a day tour, therefore avoiding any cancellation penalties. Please notify our office of any replacements.

Where do your tours depart from?
Each of our departure points are detailed on the Departure Points page on this site. Each tour description lists the departure points for that tour. All multi-day tours depart from VS/LBC, SBL, FV, LHS and LH5 locations.

What type of motorcoaches do you use?
The European-style, late-model coaches that we use on our tours have large windows ideal for sightseeing. All are equipped with reclining seats, air-conditioning and a restroom.

Will I receive tickets before the departure date?
Other than a payment receipt or travel documents related to your multi-day tour, our office will not send tickets.  Tickets for any performances, shows, etc. will be provided to you by your Tour Director on the motorcoach.

Are motorcoach and theate seats assigned?
Yes. Seating is assigned based on the order in which payment is received – unpaid reservations do not guarantee seat assignments.  You may make a seating request but it is never guaranteed.  Seats on a side of the coach are never guaranteed.  Seat assignments are provided by your Tour Director on the first day of the tour.

What is the pacing or physical demands on your tours?
Tour pacing and physical demands (walking, stairs, etc.) varies by each tour, however every tour involves some level of walking and entering/exiting the motorcoach.  Pacing is often subject to personal interpretation.  We do our best to provide the most information we can in the tour description or itinerary. Know that on any tour you may stay on the motorcoach should you not wish to disembark at a specific destination.

Should I tip the driver or tour director?
Tipping is a very personal thing, related to your impressions of how you were served by your tour director and motorcoach driver. If you believe your Tour Director/Driver has done their job or exceeded your expectations to insure you’ve enjoyed your tour, tips are always greatly appreciated. These gratuities are not included in the tour cost. Tipping suggestion for all tours: $3-$5 per person/per day.

What if I have a group of people that would like to go on a tour?
We work with many group leaders to design and operate tours for their groups, clubs, churches and families. We can customize & coordinate any of our tours to depart on any date and from any location, or create a unique tour to fit your groups needs and desires. Or we can block space on an existing tour so there is no minimum requirement.  If you have a group of 10 or more, contact our office so we can inform you of the benefits of traveling with us – including free tours!