Is there still space available on a tour?
Browse this website which is kept up-to-date with tour availability (tours that are waitlisted or have limited space will note that), or contact our office to determine tour availability.  Because tours sell out quickly, some tours in our catalog and on this site may have a waitlist. We highly recommend adding your name to a waitlist as people cancel or we add additional space as needed to our tours.

When will a tour sell-out?
Unfortunately, we never know when a tour will sell-out. When you see a tour that you don’t want to miss, pay for it as soon as you know it fits in your schedule.

How do I know I always have the most up-to-date listing of available tours?
Since our catalog only comes out a couple times each year, there are times that a new tour is added after a catalog has been delivered to you. On all of our tours and in our office we provide Tour Updates that list new and available tours. You can always browse this web site to access new tours and check tour availability (tours that are waitlisted or have limited space will note that). On this site you can also register for our “E-mailer” by going here.  "E-mailer" subscribers are notified of new tours first.

What is an Early Deposit Discount?
When we first advertise multi-day tours, we often times offer a discount to those that make their tour deposit early.  The cut-off date and amount of the discount varies for each tour, so check that tours specific page for details. The full deposit is required; the discount is taken off the balance payment.  Early Deposit Discounts cannot be combined with any other discounts.  Go here to see what Early Deposit Discounts may currently be available.

Do You Offer Travel Presentations/Travel Shows?
Yes, generally three times a year we have pre-scheduled travel presentations for those that would like to find out more about our company or specific tours.  Go here to see the schedule and find out more.

Can I pay online or over the phone with a credit card?
In order to keep our prices as low as possible, we are not set-up to accept online payments.  While we always prefer payments by check, you may pay with a Visa or Mastercard by submitting our credit card authorization form by fax, mail or in person once your reservations have been confirmed.  We do not accept credit cards over the phone because we need a signed authorization for each charge and we do not store credit card information - hence the credit card authorization form.  This is for your security as well as our own.

Do you offer travel protection in case I must cancel a tour or return home early?
Yes and we highly recommend it.  Whether you’re planning your annual getaway or the vacation of a lifetime, you don’t want to have to think about what will happen should you have to cancel or interrupt your trip.  Or get sick.  Or have your luggage lost or stolen.  Because things can happen, on all of our multi-day tours we provide our travelers an optional Travel Protection plan. Ask your reservationist for more details or visit the Travel Protection page on this site for more details.  Prices start at just $16 per person.

When should I purchase the travel protection?
The easiest answer to this question is another question..."when do you want to insure you get your money back should you have to cancel?"  Your payments are not covered until you purchase the travel protection.  Generally we suggest purchasing the travel protection when you make your balance payment since that is when a majority of the funds are being paid out and at that time they become non-refundable (though some or all of a deposit payment may be non-refundable as well.)  However, should you have a pre-existing medical condition and wish to cover that condition, you must purchase the travel protection at the time of deposit (and possible pay a higher premium).  Each insurance carrier has a different deadline as to when they will no longer accept new premiums - some must be purchased by the time of your balance payment where as another can be purchased up until the day prior.  See each plan for details by going here.

If I can’t make a tour, can a friend go?
On most tours that don't involve air travel or train travel or high security, someone may go in your place, so as to avoid cancellation charges.  However please notify our office as there may be exceptions to this.

What happens if there is (or might be) rain the day of my tour?
99% of our tours will operate regardless of the weather conditions.  Should a tour need to be cancel, we will contact you cancel or reschedule, generally the day prior to departure.  Always assume the tour is scheduled as planned unless you hear otherwise.

What If I have a special request such as a dietary requirement ?
We will do our best to accommodate special requests.  Please make this request at the time of your reservation and we will do our best to inform you as to whether we will be able to accommodate your request.

Where do your tours depart from?
Each of our departure points are detailed on the Departure Points page on this site. Each tour description lists the departure points for that tour.  All multi-day tours depart from CON, SBL, FV, LHS and LH5 locations and some depart from PCC and/or GCC.  Note that if you have a group, it may be possible for us to pick you up at another location that's more convenient for your group members.

Will I receive tickets before the departure date?
Other than a payment receipt or travel documents related to your multi-day tour, our office will not send tickets. Tickets for any performances, shows, etc. will be provided to you by your tour director on the motorcoach.

What type of motorcoaches do you use?
The late-model, luxury touring coaches that we use on our tours are raised high and have large windows ideal for sightseeing, comfortable reclining seats, arm rests, luggage bins, video screens, air conditioning, a restroom and kneel for easier access. Passengers often comment that our coaches are the best they've ever been on.

Are motorcoach and theatre seats assigned?
Yes. Seating is assigned based on the order in which payment is received – unpaid reservations do not guarantee seat assignments.  Seat assignments are provided by your tour director on the first day of the tour. On multi-day tours there may be a daily seat rotation depending on the length of tour.  You may make a seating request but it is never guaranteed.  Requests for a specific side of the coach cannot be taken as coaches are numbered differently. Requests for seats at the front of the coach cannot be taken either because of our policy about assigning seats based on the order of payment.  To insure seats close to the front of the motorcoach, it is best to pay for your tours as soon as you see them first advertised.

Can I request an aisle or window seat on the airplane? 
Yes you may.  However, while such a request can be made, it cannot be guaranteed.  And priority for such requests are given to those that deposit the earliest.  To achieve the competitive pricing we do for airline tickets we purchase group tickets which do not come with specific seat assignments like individual tickets do. When you make a request to Good Times for an airplane seat, we simply pass that request onto the airlines and the airlines therefore become final decision maker on their seating.

Should I tip the driver, tour director and step-on guide?
Tipping is considered customary and recognized in the industry as an appreciation for a job well done.  Good Times does not include these gratuities in the tour cost because we choose to allow each passenger to decide what the appropriate tip amount is and we feel it serves as motivation for these individuals to exceed your expectations.  Suggested tipping amounts for all tours: $2-$5 per passenger/per day, though any amount is appreciated.

What if I have a group of people that would like to go on a tour?
We can customize and operate tours for any size group.  We can also block space on any of our existing tours so there is no required minimum group size.  If you have a group, visit the Groups page on this site and contact our office so we can inform you of the benefits of traveling with us as a group and the benefits to the group leader.

Can you help me plan my cruise vacation?
Yes, our cruise experts can assist you with any cruise -Mexico, Alaska, Hawaii, Mediterranean, Caribbean, etc.  When planning your next cruise, contact us for the best rates and service -any destination, any cruise line, any number of passengers.